User Agreement and Privacy Policy
This Agreement is formulated by Hunan Bochi Power Equipment Co., Ltd. (hereinafter referred to as "the Company") and applies to the e-commerce platform with the domain name http://www.bcpower.store (hereinafter referred to as "this Website"). Users must read this Agreement carefully. Your registration, login, or use of this Website shall be deemed as full acceptance of the constraints of this Agreement.
1. Agreement Acceptance
1.1 Initial Acceptance
By using this Website (including browsing, registration, transactions, etc.), users are deemed to have acknowledged, approved, and agreed to comply with all terms of this Agreement. Minors must read and confirm this Agreement under the guidance of their guardians, who shall bear legal responsibility for the minors' use of this Website.
1.2 Agreement Updates
The Company reserves the right to update this Agreement at any time. Updated terms take immediate effect upon publication on this Website.
• Continued use of services constitutes acceptance of the revised terms.
• Users who refuse to accept the updated terms must immediately cease using this Website.
2. User Eligibility
2.1 Qualified Users
Eligible users include:
- Natural persons with full capacity for civil conduct.
- Legally established and validly existing legal entities or other organizations.
2.2 Prohibitions
Individuals or entities failing to meet the above criteria are prohibited from using this Website. The Company reserves the right to terminate accounts and permanently ban violators.
3. Registration Terms
3.1 Authenticity of Information
Users must provide truthful, accurate, and complete personal information (e.g., name, address, phone number, email) during registration. Consequences arising from false information shall be borne by users, and the Company may suspend or terminate accounts.
3.2 Account Security
- Users are responsible for safeguarding account credentials and shall not transfer or lend accounts.
- The Company assumes no liability for losses caused by password leakage or improper account management.
- Users must immediately notify the Company of any unauthorized account activity.
3.3 Information Update Obligation
Users must promptly update personal information to ensure its accuracy and validity.
4. Usage Terms
4.1 Compliance
Users must abide by laws and this Agreement. Prohibited activities include:
- Posting illegal, obscene, defamatory, or infringing content.
- Engaging in fraud, hacking, virus dissemination, or other malicious acts.
- Disrupting or interfering with the normal operation of this Website.
4.2 Account Responsibility
- Users are fully responsible for all actions performed through their accounts, including content posting and transactions.
- Users guarantee the legality of posted content and assume all related legal liabilities.
4.3 Prohibited Content
The following content is strictly forbidden:
- Discriminatory, obscene, or insulting material.
- Information infringing third-party intellectual property, privacy, or reputation.
- Any content violating laws or public order.
4.4 Third-Party Links
The Company assumes no responsibility for third-party websites linked on this Platform. Users access such links at their own risk.
4.5 Content Authorization
By uploading content (text, images, videos, etc.), users grant the Company a free, perpetual, non-exclusive license to use, modify, and distribute such content without additional compensation.
5. Product Transaction Rules
5.1 Orders and Pricing
- The Company reserves the right to limit purchase quantities and adjust prices (price lists do not constitute offers).
- Orders may be withdrawn or modified in cases of pricing errors or stock shortages.
5.2 Delivery Terms
- Delivery fees are calculated based on user-selected methods.
- Estimated delivery times are for reference only and do not constitute guarantees.
- Users may cancel orders due to supplier price hikes or system errors.
6. Return/Refund Rules
6.1 After-Sales Service
Return/refund conditions are subject to the "After-Sales Service" terms published on this Website.
6.2 Refund Methods
- Online payments: Refunds are returned to the original payment account.
- Bank transfers/remittances: Refunds are credited to the user's account balance.
7. Dispute Resolution
7.1 Complaints and Cooperation
Users must promptly notify the Company and provide evidence of rights infringement. False complaints causing losses shall result in legal liability.
7.2 Jurisdiction
Unresolved disputes shall be submitted to the competent court in the Company’s registered location.
8. Service Suspension/Termination
The Company may suspend or terminate services without notice under the following circumstances:
- Provision of false user information.
- Violation of this Agreement or laws.
- Posting spam, infringing content, or engaging in cyberattacks.
- Other circumstances deemed necessary by the Company.
9. Liability Disclaimer
9.1 Service Risks
The Company does not guarantee uninterrupted or error-free services and assumes no liability for losses caused by hacking, network failures, or viruses.
9.2 Force Majeure
The Company is not liable for service interruptions due to natural disasters, government actions, or technical failures.
9.3 Third-Party Liability
Users bear all risks arising from third-party links or content.
10. Privacy Protection
10.1 Information Collection Scope
- Registration data: Name, email, phone number.
- Browsing data: IP address, pages visited, operation logs.
- Transaction details: Orders, payment records, delivery addresses.
10.2 Purpose of Use
Data is used for service provision, security verification, personalized recommendations, legal compliance, and user communication (e.g., promotional notices).
10.3 Security Measures
The Company implements technical and administrative safeguards to protect user information. Data will not be disclosed without user consent or legal requirements.
10.4 User Rights
Users may inquire about, correct, or delete personal information via customer service (Tel: +86 132 0747 3681; Email: info@bochipower.com).
11. Intellectual Property
11.1 Website Content
All content (text, images, software, etc.) is owned by the Company. Unauthorized reproduction, modification, or distribution is prohibited.
11.2 User Content Responsibility
Users guarantee uploaded content does not infringe third-party intellectual property rights and assume full legal liability for violations.
11.3 Trademarks
Unauthorized use of the Company’s trademarks, domain names, or branding elements is prohibited.
12. Miscellaneous
12.1 Severability
If any clause is deemed invalid, the remaining terms remain legally binding.
12.2 Governing Law
This Agreement is governed by Chinese law. Disputes are subject to Section 7.2.
12.3 Additional Terms
Specific services on this Website may require compliance with additional rules.
Hunan Bochi Power Equipment Co., Ltd.
Last Updated: April 14, 2025
Effective Date: April 14, 2025